At Milife Pharma Private Limited, we aim to ensure complete transparency and customer satisfaction. Our refund policy outlines the terms under which you may receive a refund for your purchase.

1. Eligibility for Refund

Refunds are only issued in the following cases:

• You received a damaged, defective, or incorrect product

• Your return request was approved and the returned item passed quality inspection

• Your order was cancelled before dispatch

• We are unable to ship the product due to unforeseen circumstances

Refunds will not be issued for:

• Opened or used products

• Products returned without original packaging

• Returns requested after the eligible return period (3 days from delivery)

• Unsuccessful delivery attempts due to incorrect address or unavailability

2. Refund Process

Once your return or cancellation is approved:

• We will process the refund within 5–7 business days

• Refunds are credited  to the original payment method (UPI, bank transfer, card, etc.) within 10-15 working days.

• In case of Cash on Delivery (COD), we will request your bank details to initiate a bank transfer

3. Delayed or Missing Refunds

If you haven’t received a refund after 7 business days:

1. Check your bank account or UPI app again

2. Contact your bank or payment provider

3. If the issue persists, email us at milifepharmapvtltd@gmail.com with your order details

4. Refund for Shipping Charges

• If the return is approved due to our error (damaged/wrong product), we will also refund the applicable shipping charges.

• For voluntary returns (if accepted), shipping fees are non-refundable

📍 Contact Us

For any refund-related inquiries, reach out to:

Milife Pharma Private Limited
Ponmala PO, 13/64 K, 13/64 F, 13/64 E
Kalluparamba, Kooriyad Road
Kottakal, Malappuram – 676503, Kerala, India
📞 +91-9447360870
📧 milifepharmapvtltd@gmail.com
🌐 https://milifepharma.in